Bill Siwicki
The number of patients booking after hours shows the technology is working for the patient and is providing the right experience – one they are used to in other facets of their daily lives, a VP said.
In addition, Cigna’s telemedicine customers have given high patient satisfaction scores: a Net Promoter Score of 81.
Horrid handwriting, redundant EHR tasks and lengthy documentation plagued Falls Community Hospital and Clinic. Not anymore, thanks to new note templates and tools.
The palm print identity authentication system connects 750,000 patients to their Epic EHR – in one case, even when a patient was having a stroke and unable to speak.
Calls to the administrators on duty decreased from 274 before electronic notifications to 149 since implementation at Catawba Valley Medical Center.
The University of Tennessee Medical Center’s cath lab uses secure clinical communication technology to cut follow-up appointment scheduling wait times – from as long as a day to less than 30 minutes.
The integration of the two technologies helps with the Medicare Chronic Care Management efforts of Rolling Plains Memorial Hospital’s rural providers.
Margaret Laws, chief of the social innovation lab, offers a preview of her keynote at the upcoming HIMSS Connected Health Conference, discussing the kinds of tools these young people want – and healthcare organizations would be wise to adopt.
Recently the first digital currency – redeemable for U.
The key performance indicators, measurable processes, implementation data and demonstrable value are what makes an effective innovation dashboard.